Returns & Exchanges
At UNDRESS CODE, we want you to feel confident and beautiful in every piece. If your order isn't the perfect fit, you can return or exchange any item within 14 days of delivery provided it is in its original, unworn condition with all tags attached.
Register Your Return
Log into our online return portal using your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all hygiene stickers and designer tags remain intact to qualify for a refund.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing