Frequently Asked Questions
Everything you need to know about your Undress Code experience.
How do I determine the right size for me?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for our bodysuits and sizing down for our soft-cup bralettes for the best fit.
Where do you ship and what are the costs?
We ship worldwide. Shipping costs and delivery times vary depending on your location; standard shipping within the EU typically takes 3-5 business days, while international orders may take 7-10 business days.
What is your return policy?
You can return any unworn item with original tags and hygiene seals intact within 14 days of delivery. Please note that for hygiene reasons, we cannot accept returns on items that show signs of wear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods like Klarna and Apple Pay to ensure a secure checkout process.
Are Undress Code products sustainably made?
Yes, we are committed to ethical production. Our collections are designed and manufactured in Poland using high-quality European fabrics, ensuring fair labor practices and reduced carbon footprint.
How should I care for my lingerie and bodysuits?
To maintain the quality and elasticity of our delicate fabrics, we recommend hand washing in cold water with a mild detergent. Avoid tumble drying and always lay flat to dry.